Effective Date: 03/25/2025
1. Introduction
Welcome to Factory Wireless ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website and services, including SMS communications. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.
2. Eligibility
To use our services, you must be at least 18 years old or have parental consent if you are a minor. By using our services, you represent that you meet these eligibility requirements.
3. Services Provided
We offer AT&T cell phone plans for both business and residential customers, as well as internet options where we can provide coverage.
4. A2P Messaging Compliance
In compliance with A2P 10DLC regulations:
By opting in to Factory Wireless SMS alerts, you agree to receive text messages about AT&T wireless plans, exclusive promotions, limited-time deals, and important updates related to your service.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to contact @tfsales.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
For privacy-related inquiries, please refer to our privacy policy:
https://wirelessphonefactory.com/privacypolicy
5. User Responsibilities
By using our services, you agree:
Not to misuse or disrupt our services.To provide accurate and up-to-date information. Not to engage in illegal or harmful activities while using our services.
6. Payment and Billing
If applicable, fees for our services will be clearly disclosed. You agree to provide accurate billing information and authorize us to charge for applicable fees.
7. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. Carriers are not responsible for delayed or undelivered messages.
8. Termination
We reserve the right to terminate or suspend your access to our services at our discretion if you violate these Terms or engage in any prohibited activity.
9. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted with an updated effective date. Your continued use of our services constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of Idaho in the USA. Any disputes shall be resolved in the courts of Madison County.
11. Contact Us
For questions about these Terms, contact us at:
Factory Wireless | The Sales Factory LLC
contact @tfsales
(208) 359-9944
2557 S Frontage Rd. Rexburg, ID 83440